Type your paragraph here.

PRIVACY POLICY

This privacy policy explains how Network 99 LLC collects, uses and discloses personal and other information Network 99 LLC receives in connection with the user support services we provide to user (the "Services") in accordance with the Terms of Use. When you submit information through our website, email, chat session, provide it to our technicians or, use the Services, you (the “user") agrees to our use of this information consistent with this privacy policy.

1. INFORMATION COLLECTION AND USE: Network 99 LLC is the sole owner of the information collected through the web site/phone/e-mail. We will not sell or rent this information to others in ways different from what is disclosed in this policy.

PERSONAL INFORMATION: We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the Network 99 LLC Service user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). Network 99 LLC will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service. We do not share your personal information to any other organisation or third party. It is totally confidential.

2. COMPUTER SYSTEM INFORMATION:

Subscriber Computer: We may also ask for information related to your computer. This may include information about the date of purchase of your computer, type of computer, identification number of your computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products list.

3. Live Help SESSION RECORDS:

Network 99 LLC reserves the right to monitor on-line and off-line sessions between user and a Technical Support Executive for quality control of the Service provided to the Customer by Technical Support Executive. In addition, we may record on-line and off-line sessions conducted on the Web site for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a Support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual customers.

a. Cookies: A cookie is a message given to a Web browser by a Web server. The browser stores the message in a text file. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them. Usage of a cookie is in no way linked to any personally identifiable information while on our site and cannot infringe the privacy of our customers.

b. Log Files: We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.

c. Sharing: We will share aggregated demographic information with our partners and advertisers. This is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the toolbar. Additionally, we may also disclose your personal information as we determine reasonably necessary to

(a) Comply with applicable law, regulations, legal processes, or enforceable governmental requests, 
(b) Respond as necessary to actual or potential lawsuits, or

(c) Protect the rights and property of Network 99 LLC or others.

We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time. If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer Personal Information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law.

4. SURVEYS & CONTESTS: From time-to-time our toolbar requests information from user via surveys or contests. Participation in these surveys or contests is completely voluntary and user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code).Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this toolbar and the Network 99 LLC service.

a. Children’s Online Policy: No part of our website is structured to attract anyone under the age of 13. Consistent with the Children’s online privacy Protection Act, we do not collect or maintain information at our website from or sell products to those we actually know are under the age of 13. Please ask your parent or guardian to assist you in using our services if you are under the age of 13.

b. International Users: Because Network 99 LLC operates globally, we make information we gather available to our worldwide business units. If you are in the European Economic Area, please note that the personal information you provide will be transferred outside the European Economic Area for use by Network 99 LLC and its affiliates and subsidiaries for any of the purposes described in this privacy policy. By using the Network 99 LLC website, using the Services, or otherwise providing us with your personal information, you consent to the transfer and processing of your personal information.

5. SECURITY: This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on-line and off-line. All of our user’s information, not just the sensitive information, is restricted in our offices. Only employee’s who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. No data transmissions, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot fully eliminate all security risks associated with personal information and technical mistakes are possible. Therefore, we do not ensure or warrant the security of any data or information you transmit to us and you do so at your own risk. In situations that are required by law, we may disclose some information about our users to law-enforcing officers.

6. SUPPLEMENTATION OF INFORMATION: In order for this toolbar to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from Third party sources. For example, to determine our user’s creditworthiness, we may use their name and other related information to request a credit report. Once we determine user credit worthiness, this document is destroyed.

a. Correction/Updating Personal Information: If a user’s personal information changes (such as user zip code), or if a user no longer desires to use the Service. User may correct, update or remove user personal information provided to us through our website.

b. Notification of Changes: We reserve the right to change our privacy policy. Please check our website periodically for changes so that you are aware of our latest privacy practices. For changes that are materially less restrictive or protective of your personal information than the privacy policy in place at the time of collection, we will notify before implementing any such change.